What we automate (common wins)
- Lead & opportunity flow: scoring, assignment, next-best actions, SLA-aware reminders.
- Service & case management: triage, auto-responses, knowledge suggestions, escalations.
- RevOps hygiene: dedupe, field validation, enrichment, meeting notes → CRM.
- Approvals & handoffs: quote approvals, onboarding checklists, stage-change tasks.
- Forecast & reporting: rollups, exception alerts, weekly digest emails/Slack.
- Bots & copilots: intake forms, chatbots, and agent assist tied to your Salesforce data.
How it works (our delivery approach)
- Discovery (free) – quick call + value map of top automation candidates.
- Design – scoped flows with guardrails (owners, SLAs, audit logs).
- Build – configuration first (Flow, Rules, Prompt Builder), code only if needed.
- Validate – sandbox testing, edge-case checks, rollback plan.
- Enable – playbook, short loom videos, and admin handoff.
- Iterate – usage metrics and a 30-day tune-up.
Learn more about Salesforce automation